Zebpay Customer Care

Zebpay Customer care number                    

Contact Number (Not Toll Free)

Waiting Time

  •    2-3 minutes

Hours of Operation

  • Mon-Sun, 8:00 am - 8:00 pm

Customer Service Number (Others)

  • N/A

Planning to invest in Bitcoins, but not sure about the cost and the risks involved, and therefore need the help of the Customer Care to aid you in this matter? Want to know about the various documents required, and also the eligibility criteria for opening an account on the platform, and want the Customer Care's help? Wish to complain about a failed transaction, and therefore need the refund of the amount that was charged from your bank account? Need to close your Bitcoin wallet account, and thus require the help of the Customer Care to make that possible? You should not worry at all. Zebpay Customer Care will not only help you deactivate your account or help you know all about Bitcoins but will also help you open an account on the platform or refund the amount for your failed transaction as well.

How to Talk to a Zebpay Customer Center Care Executive?

  • Firstly, you can get in touch with the Customer Care Executive by giving a phone call at the following phone number - 1860 233 0474.
    Phone lines are open from 8 AM in the morning to 8 PM in the evening, from Monday to Sunday.
  • You can also get in touch with the Customer Care Executive by sending an email to the following email address as well - support@zebpay.com.

About Zebpay

Zebpay is a company based in Singapore, which deals with Bitcoins, and therefore provides wallet service for Bitcoins with the help of its smartphone application. The company has its IT office located in Ahmedabad, Gujarat, India. The company gives the users the platform to buy and sell bitcoins. Zebpay is India's largest Bitcoin exchange, and also the first to launch any type of Bitcoin wallet service in India. With the help of its simple mobile app, users can transact Bitcoins with the help of mobile number only. Users don't have to get involved in the complexities of knowing what is Bitcoin addresses or taking backups - without which one can lose Bitcoins. With the help of mobile number and four digit pin code, users can efficiently transact Bitcoins on the platform.

Zebpay Head Office

  • Address: Zebpay Company, Nayak Nagar Society, Nayak Nagar, Navjivan, Surat, Gujarat 380014
  • Phone No: N/A
  • Founder: Mahin Gupta, Saurabh Agrawal and Sandeep Goenka
  • Established in: 2012
  • Key People: Saurabh Agrawal (CEO and Co-founder),
    Sandeep Goenka (Co-founder),Mahin Gupta (Co-founder)

Zebpay History

Zebpay was founded in the year 2012, by founder Mahin Gupta. The company was previously known as BuyandSellBitcoin, which was later renamed to Zebpay. In the year 2014, two more partners were added to the list, and therefore, the number of directors increased to three. In the year 2016, the app downloads for the Zebpay app crossed 100,000 downloads on the Google Play Store and Apple iOS App Store. In the same year, the company passed revenue of 500 crore INR, and about 100 crore INR in the month of November of that same year. As of the year 2016, the company had about 250,000 users. In the year 2017, the company added Litecoin and Ripple, which were another forms of Cryptocurrencies.  As of September 2018, Zebapy had to close down its operations due to the Indian Government regulations on Cryptocurrencies.

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