Vodafone Customer Care

​Vodafone Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Do you have a consistent problem with internet on your Vodafone sim card? Are you recharging your airtime but experiencing delays? Are you experiencing undue difficulties in using your phone to access the internet? Do you want to upgrade from 3G but your attempts have been unsuccessful?  Are the options on the search engines inapplicable to the nature of your problem? Worry not because Vodafone ​customers care support are just a chat or a call away. Vodafone has provided various ways to reach them so you have no reason to spend sleepless nights while you can email, talk to them through social media or even make a call.

How to ​Talk to an Vodafone ​Customer ​Care ​Executive?

  • If you have queries related to 3G network you can call 116 which is a Vodafone toll-free number or if you would like to know the nearest store just dial 111. 
  • You may also post your complaints on Vodafone India official page @VodafoneIn
  • Additionally, the chat option is available on Vodafone official website which is https://www.vodafone.in/home-mumbai
  • Finally, you can email Vodafone customer care executives vodafonecare.mum@vodafone.com.

Regardless of the approach you use, make sure your query is clear and concise.

About Vodafone

​Vodafone in India is based in India and it consists of 21 percent of the market share after Airtel which takes most of the mobile subscribers of telecommunications. It is a subsidiary of a UK-based Vodafone Group Inc. which is the second largest telecommunication service provider and a mobile company. Vodafone India has about 223 million subscribers.

Vodafone offers 2G, 3G and 4G networks in India. However, 3G network remained unavailable until their first launch in 2011 in Lucknow. 4G was availed nationally in 2017 but in 2018, Vodafone launched the 4G Volte that happens to be a superior and faster form of 4G. The use of technology and various mergers have been instrumental in the expansion of Vodafone to get more customers preferring it as the mobile service provider.

Vodafone Head Office​

  • Address: ​​Vodafone India Limited, Peninsula Corporate Park Ganpatrao Kadam Marg,Lower Parel, Mumbai - 400 013 India
  • Phone No: +91 22 71715000 +91 22 24963645
  • Founder: ​​Predecessor - Racal Telecom (1982 to 1991)
  • Established in: 16 September 1991 
  • Key People: Gerard Kleisterlee (Chairman)                              Vittorio Colao (CEO)

Vodafone History

​Vodafone was initially started as a joint venture between Max Group and Hutchison Whampoa as Hutchison Max Telecom Ltd (HMTL) in 1992 but did not receive the license to operate in Mumbai until 1994. HTML partnered with Essar Group and changed the name to Hutchison Essar Group. In 2011, Vodafone bought Essar for $5.46 billion and thus owned about 74% of the shares. In the same year, Vodafone introduced an international roaming package that ensured that the customers would not be required to pay multiple charges for the countries they were visiting.

With a desire to grow and command a larger market share of the telecommunications industry, Vodafone has continued to adopt various growth strategies that have been fruitful. The most recent merger occurred in March 2018 when Vodafone signed an agreement with IDEA Cellular to work together as a joint entity to ensure the company becomes the largest telecommunication company in India in revenue and clientele base. The merger now called Vodafone Idea Ltd was launched on 27th June 2018.

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