Vivo Customer Care

Vivo Customer care number                    

Toll Free Number

Waiting Time

  •    2-3 minutes

Hours of Operation

  • Mon-Sat (10:00 AM - 6:30 AM)

Locate Service Center 

Planning to buy a smartphone, but confused about the various number of options, and therefore need the help of the Customer Care to help you make the correct purchase decision? Need to know about any kind of special offers or discounts or exchange offers going on so that you can take advantage of the same? Want to know the nearest official service center in your area, so that you can take your damaged smartphone for repairing? Wish to complain about the quality of services provided against your warranty claims and therefore want the Customer Care to escalate this issue to the higher management? Don't worry. Vivo Customer Care will not only aid you in helping you to buy a new smartphone but will also help you to know any kind of offers as well. The Customer Care will also let you know the location of service centers and will make sure that you get quality servicing.

How to Talk to a Vivo Customer Center Care Executive?

  • First of all, you can connect with the Customer Care Executive by giving a phone call at the following phone numbers:
    - 1800 208 3388
    - 1800 102 3388
  • You can also send an email to the Customer Care Executive by filling up the following form at the website address -
  • You can also contact the Customer Care Executive with the help of the official Facebook Page -

About Vivo

​Vivo Communication Technology, or commonly known as Vivo, is a Chinese consumer electronics based company that designs and manufactures smartphones, smartphone accessories and also software and provides online services. The company is a subsidiary of BBK Electronics, which is the largest smartphone maker in China. The headquarters of the company is based in Dongguan, Guangdong, China. The company mostly serves in India, Russia, South, and Southeast Asia and China. In the year 2015, Vivo was one of the top 10 smartphone makers in the world, with a market share of 2.7 percent. As of the year 2016, the company has about 1,600 employees in its Research and Development sector.

Vivo Head Office

  • Address: Vivo India, 10th & 11th Floor, Emaar Palm Springs Plaza, Golf Course Road, DLF Phase 5, Sector 54, DLF Phase 5, Sector 54, Gurugram, Haryana 122003
  • Phone No: 01244193388
  • Founder: ​Shen Wei
  • Established in: 2009
  • Key People: Shen Wei(Founder and CEO)

Vivo History

​Vivo was founded in the year 2009. The founder of the company is Shen Wei. Vivo has been operational for nine years now. In the year 2014, the company expanded to Thailand, followed by other countries like India, Malaysia, Indonesia, Vietnam, etcetera. In the year 2017, the company expanded to Russia, Nepal, Macao, Hong Kong, Taiwan, Sri Lanka, and many more other countries. The same year the company entered the Pakistan market. Vivo was also responsible for sponsoring the Indian Premier League. The deal started in the year 2016, which was extended now up to the year 2022. The company was also a sponsorer of both the 2018 and 2022 FIFA World Cup. Vivo had also struck a deal with Marvel Studios in the year 2016 for Captain America: Civil War film, to churn out Captain America and Iron Man branded smartphones.

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