Tata Photon Customer Care

Tata photon Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

​Have you bought airtime online for your prepaid simcard but it has been a while and the loading has not been successful? Are you experiencing challenges with your mobile money account and would like to talk to TATA Photon Customer care executives? Do you want to be a TATA Photon dealer but you do not have the eligibility criteria? Do you have any queries associated with the service provision by TATA Photon? Are you trying to use the internet from your phone but you are experiencing connection problems? Are you a new customer to TATA Photon and are stuck in navigating the mobile simcard toolkit? Are you unable to access your TATA Photon account online? Relax. The TATA Photon customer care executives are available using various platforms for an excellent customer experience.

How to talk to a Tata Photon customer care executive?

There are innumerable ways that you can use to reach TATA Photon Customer Care Executives. You may call, live chat, email or reach the staff through social media platforms such as Twitter or Facebook. Whatever approach you use will depend on the time of the day, the urgency of the issue or your personal preference.

  • The easiest way to reach the customer care executives is through dialing the toll-free numbers which are either 1800266121 or 18002661515or 18602665555. Ensure that you express yourself precisely. You may also dial 121 toll-free number to reach the customer care.
  • If you have a complaint, you can forward it by going to the ‘quick links’ at www.tatadocomo.com then go to the complaints page and express yourself.
  • You may also write an email to listen@tatadocomo.com. The email will be responded to during the working days.
  • For social media enthusiasts, the Twitter handle is @tatadocomo or Facebook page @Tatadocomo

About Tata Photon

TATA Photon provides services in all cities in India particularly mobile based postpaid and prepaid services. Its operations also stand out in rural and suburban areas with the one-second pulse. Customers can utilize mobile services to load their simcards to call, write short messages or even access the internet. Bharti Airtel acquired TATA Docomo in 2017 October but the full realization of this legal activity has not occurred since some regulatory requirements are yet to be fulfilled.

Tata Photon Head Office

  • Address: Tata Teleservices Ltd. 2A, Old Ishwar Nagar, Main Mathura Road, New Delhi-110065
  • Phone No: 011 6655 2230​
  • Founder: ​​Ratan Tata
  • Established in: ​November 2008; 9 years ago
  • Key People: Balaji Prakash

​Tata Photon History

Tata Photon is a subsidiary of TATA Group. TATA Photon was licensed to offer GSM services in India in 2009. Its operations started in the Southern part of India but grew progressively to offer services in about eighteen telecom circles across India. Currently, the license allows TATA Photon to operate in Delhi. However, the government allocation of spectrum has not occurred.

 TATA Photon as a joint venture with equity shares being DoCoMo whose stake is 26.5% and also TATA teleservices. TATA Photon became the first private telecommunication firm in India to launch the 3G network in 2010. TATA Photon has about 50 million subscribers. In 2011, Ranbir Kapoor has contracted as the brand ambassador for TATA Docomo something that increased the clientele base significantly.

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