PhonePe Customer Care

PhonePe Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

​Planning to go full cashless via mobile payments, but not sure of the security measures and other related problems that come with it? Tried to send money via PhonePe UPI, but your transaction failed and thus want to complain about the same to the Customer Care? Need to know how to open your UPI account on PhonePe? Want to know about all the various cashback offers and festive offers currently going on? You need nothing to worry about. PhonePe Customer Care will make sure that you get your refund for your failed transaction, and also get answers to all your other queries regarding how PhonePe works and handles security.

How to talk to a PhonePe customer care executive?

  • First of all, you can reach the Customer Care Executive, by calling up at the following phone number - 0124 6789 345.
  • You can also reach the Customer Care Executive by sending an Email, at the following Email ID -
  •  If you want to reach the Customer Care Executive via Twitter, you can also do so at the following Twitter ID - PhonePe_

About PhonePe

​PhonePe is registered as a company that deals with technology and financial side of things. The headquarters are based in Bangalore, India. PhonePe provides a platform for users to send funds electronically, form one person to the other. It uses United Payments Interface, brought to the masses by the National Payments Corporation of India. PhonePe is also licensed under the Reserve Bank Of India as well. The parent company of PhonePe is Flipkart.

PhonePe Head Office

  • Address: Block B, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi 110076
  • Phone No: 0124 6789345
  • Founder: ​​Sameer Nigam, Rahul Chari, Burzin Engineer
  • Established in: 2015
  • Key People: Sameer Nigam

PhonePe History

​PhonePe was founded way back in the year 2015, in the month of December. The founders are Sameer Nigam and Rahul Chari. Sameer Nigam is the current CEO of the company. PhonePe got its first license to operate in the year 2014, in the month of August. In 2016, the service was acquired by Flipkart. In that same year, it collaborated with Yes Bank to created a UPI or United Payments Interface smartphone app. In 2017, ICICI Bank blocked PhonePe from all of its transactions, as it didn't meet some of the guidelines paved by the National Payments Corporation of India or NPCI. Airtel India also did the same with PhonePe, by blocking its transactions. Then NPCI announced that PhonePe indeed had violated some UPI rules and regulations. The problems were resolved fast, and PhonePe came into usable condition again. It also addressed all the previous issues with ICICI Bank as well.

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