NPCI Customer Care

NPCI Customer care number

Contact Number (Not Toll Free)

Waiting Time

  •    2-3 minutes

Hours of Operation

  • 10:00 AM to 6:00 PM

Customer Service Number (Others)

​Need to send some money to someone and thus want to know about the procedure and also the steps that are required as well? Want to know about current on-going cashback or referrals system so that you can refer the same the same to your friends? Wish to know about any limits set for both the sending and receiving parties? Facing problems when processing a current transaction and thus need help with the Customer Care in this matter? There is nothing to be worried about. NPCI Customer Care will help you solve all your queries and problems in a jiffy so that you can continue doing your monetary transactions.

About NPCI

National Payments Corporation of India or commonly known as NPCI is an organisation based in India, and controlled by the Government of India, is focused on providing the online platform for users to send and receive payment, not only for the customers but for merchants as well. One can also pay bills, do mobile recharges, book movie or flight tickets and do lot more other transactions as well. The headquarters of the company is based in Mumbai, Maharashtra, India. The current chairman of the organisation is Biswamohan Mahapatra, while the managing director and CEO of the organisation are Dilip Asbe. The organisation provides various types of payment systems, from IMPS to NACH and UPI payments as well.

NPCI Head Office

  • Address: National Payments Corporation of India 1001A, B wing, 10th Floor, The Capital, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051
  • Phone No: 022 4000 9100
  • Founder: Govt. of india
  • Established in: 2016
  • Key People: Biswamohan Mahapatra (Non-Executive Chairman)
    Dilip Asbe (MD and CEO)

NPCI History

National Payments Corporation of India was founded in the year 2008. The organisation has been operational for more than ten years now. The entity is currently registered as a Section 8 company, which means it is a Not For Profit Organisation. The operations of the company started in the year 2009 and were approved by the Reserve Bank of India. The company launched its operation with a paid-up capital of 1 billion INR. Since its inception, the services of the company have been promoted by numerous Indian banks, like SBI, ICICI, HDFC, HSBC, etcetera.

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