MTNL Customer Care

MTNL Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

​Planning to get a new MTNL Connection for your home landphone, but don't know the various costs, charges, and procedure, and therefore want the Customer Care to help you? Need to opt for new MTNL broadband services, and thus want to know about the various plans and packages? Not happy with the kind of internet speed you're getting via your MTNL broadband, and therefore wish to complain to the Customer Care? Got your phone line disconnected due to a massive storm, and therefore want your connection to be established as soon as they can? There's nothing to be worried about. MTNL Customer Care will not only help you get a new connection either for your phone or broadband but will also help you register your complaints and fix your telephone lines as well. The following are some of the ways to contact the Customer Care Executive of MTNL.

How to talk to an MTNL customer care executive?

     Firstly, you can call MTNL Delhi at the following phone numbers:
- 1504
- 22221504

     Secondly, for MTNL Mumbai Office, you can call the following numbers:
- 24331408
- 24331409
Email -

     Thirdly, for complaints about MTNL Broadband or Internet Services, you can call at:
- 1504
- 22221504
Email -

For Dolphin Services:
- 98681 12345 (Delhi)
- 1503 (Delhi)
- 98690-12345 (Mumbai)
Email -

For Basic Services:
- 1500
- 1501
Email -

About MTNL

​Mahanagar Telephone Nigam Limited, or commonly known as MTNL, is a telecommunications company, providing telephonic and broadband services in Mumbai and Delhi. It also provides services in the Mauritius island of Africa as well. The company enjoyed monopoly till 1992, in the cities of Delhi and Mumbai, after which the telecom sector was opened to various other companies. The Government of India still holds 57 percent stock of the company, and other public and institutional sectors own the rest. The shares of the company are also listed on the Bombay Stock Exchange, London Stock Exchange, American Stock Exchange, and the New York Stock Exchange. As of 2017, the company has 3.58 million subscribers. The total number of employees working at the company is 45,000, as of 2010.

MTNL​(​Mahanagar Telephone Nigam Limited) Head Office

  • Address: MTNL Corporate Office, Mahanagar Door Sanchar Sadan Room No.4213,Lobby No. 2,4th Floor, (Opp. Gate No. 13,JLN Stadium) 9 CGO Complex ,Lodhi Road, New Delhi - 3
  • Phone No: 24328988​
  • Founder: ​​Government of India
  • Established in: ​1 April 1986; 32 years ago
  • Key People: Pravin Kumar Purwar (CMD)

​Mahanagar Telephone Nigam Limited History

​Bombay Telephone was founded in the year 1882. The first telephone exchange in Mumbai started in the month of January 1882. The first telephone system was established in Delhi, in the year 1911. It was only in 1986, when the Government of India established MTNL, in order to control the telephone operations in both the cities of Delhi and Mumbai.

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