Ksrtc (Karnataka State Road Transport Corporation) Customer Care

Ksrtc Customer care number                    

Toll Free Number

Waiting Time

  • 2-4 minutes

Hours of Operation

  • 24 Hours & days of week (24/7)

Customer Service Number (Others)

Need to book a ticket for your next business trip to another city or state, and therefore need to know the exact process of booking a ticket online? Want to know about the various types of fare prices of buses and the routes, so that you can plan your family vacation beforehand? Facing some technical problems while booking a ticket online, and therefore need the help of the Customer Care in regards to your booking transaction? Wish to complain about the quality of buses and the services being provided, and thus want the Customer Care to take in your feedback? You should not worry at all. Ksrtc Customer Care will very much aid you in knowing the various fare prices, bus routes, help you know the process of online booking and also take your service feedback as well.

How to Talk to an Ksrtc Customer Care Executive?

  • For any kind of General enquiries or refunds or grievances, then you can contact the Customer Care Executive at the following phone number - 080 49596666. Phone lines are open 24 hours.
    You can also email your grievances at the following email address as well - awatar@ksrtc.org,
    You can also contact at the following numbers as well, in case of grievances:
    - 7760990034
    - 7760990035
    Phone lines are open from 7 AM in the morning to 10 PM at night, throughout the whole week.
  • If you want refunds for your online bookings, you can send an email to the following email address - onlinerefund@ksrtc.org.
    You can also contact by phone as well, with the help of the following phone numbers:
    - 7618765800
    - 7618765900
    Phone lines are open from 10 AM in the morning to 5:30 PM in the evening, from Monday to Friday.
    And on Saturdays, it is from 10 AM in the morning to 1:30 PM in the afternoon.
  • If you have any other problems, queries or grievances, you can send an email to the following email addresses:
    - gmtraffic@ksrtc.org.
    - cmem@ksrtc.org.

About Ksrtc

Karnataka State Road Transport Corporation or commonly known as Ksrtc is an Indian transportation company, which is owned by the Karnataka State Government. The company hold the most number of Volvo buses among all other state-owned transport corporations in India. The corporation is also wholly owned by the Government of Karnataka. The corporation currently has a revenue of more than 16 billion INR, as of the year 2008-2009. Also, the current chairman of the company is K. Gopala Poojary.

Head Office Address

  • Address: Karnataka corporation, "Transport House" K.H Road, Shanti Nagar, Shanti Nagar, Bengaluru, Karnataka 560027 
  • Phone No: N/A
  • Founder: Government of Karnataka
  • Established in: 1961
  • Key People: Sri. K. Gopala Poojary (Chairman), Sri. Basawaraj Bulla (Vice-Chairman)

Ksrtc History

Ksrtc was founded in the year 1948. The company has been operational for 70 years now. The headquarters of the company is based in Bengaluru, India. The corporation was previously known as MGRTD or Mysore Government Road Transport Department. Then in the year 1973, the name was renamed to Ksrtc. In the year 1997, the corporation was divided into two halves, known as the Bengaluru Metropolitan Transport Corporation or BMTC  and the North Western Karnataka Road Transport Corporation or NWKRTC. At a later stage, the North Eastern Karnataka Road Transport Corporation or NEKRTC was also formed as well.

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