Kraftly Customer Care

Kraftly Customer care number

Contact Number (Not Toll Free)

Waiting Time

  •    2-3 minutes

Hours of Operation

  • 10:00 AM to 6:00 PM

Customer Service Number (Others)

  • ​N/A

Planning to sell your hand-made home products online and therefore need to know the exact process from the Customer Care? Want to know the procedure for setting up the price of a product that you are willing to sell? Need to ship one of your products to your customers and therefore need to know about any special rules and regulations that need to be abided to? Wish to apply for a refund for a particular product that you have placed an order as a customer? Fret not. Kraftly Customer Care will help you sell products on the platform not only as a seller but will also help you buy the best products as a buyer too as well.

About Kraftly

Kraftly is a company based in India that focuses on providing the online e-commerce platform for sellers and buyers so that home-made products can be easily bought and sold on the platform. The headquarters of the company is based in New Delhi, Delhi, India. As of the year 2015, the company has an overall portfolio of over six lac products, spanning over 1500 categories. Also, the platform has more than 5,000 sellers, as of the year 2015.

Kraftly Head Office

  • Address: Plot No. B, Khasra - 360, Sultanpur, MG Road, New Delhi - 110030, India
  • Phone No: ​​​+91-9266623005
  • Founder:  Saahil Goel
  • Established in: 2015
  • Key People: Saahil Goel (CEO & Co-Founder)

Kraftly History

Kraftly was founded in the year 2015. The company has been active for almost four years now. The company has been providing professionals, artists, handicrafts people, home-makers, etcetera, to get the best platform for selling their products which have been produced with the help of their in-house talent. The company gained about more than 25,000 sellers, with 12 months of launching the e-commerce website. The current CEO of the company is Saahil Goel. The company is currently a subsidiary of its parent company known as Big Foot Retail Solution Private Limited. Also, the current CTO of the company is Gaurav Gupta.

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