Jio Customer Care

Jio Customer care number               

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Are you stuck regarding your Jio mobile application? Do you have a problem logging in to your account while your internet connectivity has no problems? Is your sim card proving problematic all of a sudden? Do have any query regarding Reliance Jio but you are stuck in a wilderness of sort? Or do you have complaints about the nature of service you received? Are you experiencing challenges with your new preloaded sim card? Or are you having other issues pertaining to Jio and you would like to find answers and solutions? Be still because Jio has your interests at their front by offering you various ways that you can find help. Jio customer care support executives are highly professional and experienced personnels to talk to.

How to Talk to a Jio Customer Care Executive?

  • For any kind of query, you can use your phone to call the Jio customer care toll free number that is 1800-890-9999. The customer care executives will be available to speak to you. They may give you some simple steps to follow to sort your problem, or they may direct you to another office or ask you to visit your nearest Jio Reliance office. 

  • Alternatively, if you are a JIO customer, you may opt for the live chat. Just log in using your mobile app, on the menu list, you will see the Jio Care option. Tap on that option and you can enjoy a live chat.

  • Also, you can write to Jio Customer Care through the official email ID that is / Ensure you write in a clear and detailed manner to avoid any miscommunication. That way the customer care team will give you the appropriate response.

  • Finally, you may choose the social media platforms for reaching the customer care executives. The Facebook official page is @Jio.

About Jio

Jio is an Indian-based mobile network operator whose headquarters are in Mumbai, India. Instead of the common 2G or 3G networks, Jio utilizes LTE to cover about 22 telecom circles in India. Voice over LTE is the dominant voice service option offered by Jio to its customers.

Jio works in partnership with other companies to ensure quality services to the clients. For example, in 2016, Jio came into an agreement with BSNL for intra-roaming services. In this mode, clients can use 2G or 3G spectrum in national roaming. Later in 2017, Jio partnered with Samsung to offer an upgraded LTE and even advance to 5G.

Jio Head Office

  • Address: Thane-Belapur Road, Reliance Corporate Park, MIDC Industrial Area, Ghansoli, Reliance Corporate Park, MIDC Industrial Area, Ghansoli, Navi Mumbai, Maharashtra 400701
  • Founder: ​​Mukesh Ambani
  • Phone: ​​+91-22-44787882
  • Established in: 2010
  • Key People: Sanjay Mashruwala (MD)

Jio History

Jio dates to 2010 when Reliance Industries acquired 96% shares of Infotel Broadband Services Limited (IBSL) for $720m to operate as a subsidiary. However, just a few years later, it would be renamed to Reliance Jio Infocomm Ltd (RJIL). The goal of this joint venture was to reach a larger clientele base and utilize technology for efficient service delivery. After close to one year of postponement, Jio was able to do a beta launch the 4G network in 2015, December. However, the official launch occurred nine months later. At the moment, Jio has approximately 16 million subscribers across India.

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