JetPrivilege Customer Care

JetPrivilege Customer care number                    

Contact Number (Not Toll Free)

  • 39893333 (Metro Cities: For Bengaluru, Chennai, Delhi, Hyderabad, Kolkata and Mumbai)

    39893333 (Prefix the city code of nearest metro city and dial)

Waiting Time

  •    1-2 minutes

Hours of Operation

  • 06:30-00:30 IST (Mon-Sun)

Customer Service Number (Others)

Want to buy a flight ticket for your business trip abroad, but not sure of the respective loyalty rewards and programmes, and want the Customer Care to help you out? Need to apply for a new loyalty programme in replacement for your current one and thus wish to consult with the Customer Care? Wish to cancel your loyalty programme and get a refund, and therefore need the help of the Customer Care so that the process could be much done much easier? Your transaction failed while applying for loyalty programme or applying for rewards, and still, the amount got deducted from your bank account, thus need the help of the Customer Care to solve your issue? You shouldn't worry at all. Jetprivilege Customer Care will not only help you to answer all of your queries regarding a new membership programme or an existing one but will also help you get your refund and solve any other problems you may face as well.

How to Talk to a Jet​Privilege Customer Center Care Executive?

  • ​Firstly, if you want to reach the Customer Care Executive by phone, you can do so at the following numbers:
    - For Metro Cities 3989 3333
    - For Other Cities 3989 3333
  •  If you want to reach the Customer Care Executive via email, you can also send an email to the following address:
    - For Member Requests and Queries
    - For Redemptions of Award Flight

About JetPrivilege

After Jet Airways and Etihad Airways made a strategical alliance in the year 2014, Jetprivilege was born. It is an independent rewards and loyalty programme management company. The rewards programme works internationally, and the coalition was made to improve, manage and forward market Jetprivilege more in the future. After the alliance was formed, the Jetprivilege programme is a part of Etihad Airways. The Loyalty Group of Ethiad has four types of loyalty programme. The programme runs on JP Miles balance that helps you to earn rewards for the flights you've taken, along with your family. Also, the confidential data of the customers are of utmost care at the hands of the company and will be kept safe and secure at all times.

JetPrivilege Head Office

  • Address: Jet Privilege Private Limited, A wing, 2nd floor, Times Square, Andheri - Kurla Road, Andheri (East), Mumbai - 400059, India
  • Phone No: 02239893333
  • Founder: Jet Airways and Etihad Airways
  • Established in: 2014
  • Key People: N/A

JetPrivilege History

​Jeprivilege was formed in the year 2014. It is a kind of loyalty programme that rewards frequent flyers via airways. Ethiad Airways holds about 50.1 percent of the company, while Jet Airways hold about 49.9 percent of the company. In 2015, the company became a part of Etihad Airways. Their currency is measured in JP Miles. In the year 2016, the Reward Store was launched that helped customers to use their JP Miles credit, and therefore swap out their JP Miles credit for mobile phones, travel gear, Amazon Gift Cards, and much more gifts as well. Jetprivilege has a partnership with not only just Jet Airways and Etihad Airways, but with more than 25 other different airway companies as well.

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