Jabong Customer Care

Jabong Customer care number                    

Toll Free Number

Waiting Time

  • 2-4 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

  • 9949933333 ( SMS - OS <space>(last five digits of your order number))

Have you ordered a product from Jabong but the product you received does not match the description you gave? Are you a manufacturer and would like to know whether your brand would sell at Jabong? Have you received a product that is faulty and do not know the terms and conditions of the return policy? Are you new to Jabong and you are trying to create your account but experiencing unnecessary challenge? Have you sought for Jabong Customer Care numbers online but you have not found assistance? Have you placed an order and you would like to make changes on that order but do not know how to do it? Or would you like to make inquiries by writing an email but are stuck? If you have such and similar issues, the Jabong Customer care staff are within reach to offer help in a friendly and professional manner.

How to Talk to Jabong Customer Care Executive?

There are several ways that you can reach Jabong customer care. You may call, write an email, post your concern on the social media platforms or live chat through the customer’s account.

  • For a fast and convenient response to your queries or concerns, just dial toll-free 1 800 258 5555. Please be concise but do not omit any important detail.
  • If your issue is not that urgent, you can write an email to care@jabong.com.
  • For Facebook, you can reach them @JabongIndia. Post your issue and you will receive a response within a few hours.

About Jabong

Jabong is an e-commerce marketing platform that is located in India. The product specialty varies from kitchenware to clothes ware. For instance, you will find the latest fashion for men’s wear, kids, as well. You can also order online electronics, home appliances, office equipment, fragrances, fashion accessories, beauty products among others.

 Jabong utilizes the managed market place and inventory models to run its business online. In the managed marketplace model, Jabong offers marketing assistance, delivery and logistics support to its merchants. For the inventory model, Jabong acquires products from the brands to store them in Jabong’s stores and warehouses.

Head Office Address

  • Address:  Jabong.                                                                                                Plot no. 82A, Sector 18, Gurugram,
    Haryana - 122015
  • Phone No:  0124 6128000
  • Founders: Arun Chandra Mohan, Praveen Sinha, Lakshmi Potluri and Manu Jain
  • Established in: 2012
  • Key People: Ananth Narayanan (CEO) 

Jabong History

Jabong was established by Arun Chandra Mohan, Lakshmi Potluri, Manu Jain and Praveen Sinha and began its operations in India in 2011. However, all the co-founders have at the moment left the company following the major acquisition by Flipkart. Jabong headquarter is in Gurgaon, NCR in India. It is notable that Jabong was acquired by Flipkart through its Myntra unit in 2016 July for $70 million.

 In about 2012, the company was making great financial progress and having a wide clientele base. In fact, Jabong was then delivering over 6000 orders on a daily basis with a gross sale of about $100-$150 million. This upwards progress was also evident as at 2016 where the gross revenue was 32.6 million euros during the first quarter while in 2015 first quarter the revenue was 28.6 million euros. As of 2017, with its partnership for Dorothy Perkins, Jabong was considered the third largest global e-commerce.

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