IDBI Customer Care

IDBI Customer care number

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Need to apply for a loan for your new small business, and therefore want to know the whole process and the documents that are required? Want to know the procedure of opening a bank savings account for your small kid so that he or she can save his or her savings regardless? Need to know the returns for investing in mutual funds, and therefore want the Customer Care to help you? Wish to complain about the quality of services being offered at your nearest IDBI branch, and therefore want the Customer Care to aid you in this matter? There’s no need to be worried. IDBI Customer Care will not only help you to apply for a new loan or mutual funds but will also help you in getting better services from the bank branch and help you open a bank account for your little ones too.

How to talk to an IDBI customer care executive?

  • If you want to reach the Customer Care Executive by phone, you can call the following phone numbers:
    - 1800 200 1947 (Toll-Free)
    - 1800 22 1070 (Toll-Free)
    - 022 66937000
    - +91 22 66937000
    - 1800 22 6999
  • If you have any credit card queries, you can also call at the following phone numbers for the Customer Care Executive:
    - 1800 425 7600 (Toll-Free)
    - 022 4042 6013
    Email ID -

About IDBI

IDBI is an Indian nationalized bank, which is headquartered in Mumbai, Maharashtra, India. It is one of the nationalized banks that is treated on par with State Bank Of India, from the year 2013. The Government Of India holds an 85.96 percent stake in the banking company. In the 2017-18 year, the bank reported a net loss of 853 crore INR. Currently, the bank has about 13,722 ATMs around the country. There are about 1899 branches in the country as well. There is one overseas center in Dubai. The balance sheet of the bank had an aggregate value of 3.74 billion INR as of the year 2016. In the year 2018, the Life Insurance Corporation Of India increased its stake in IDBI Bank up to 51 percent.

IDBI Head Office

  • Address: IDBI Tower, WTC Complex, Ganesh Murti Nagar, Cuffe Parade, Mumbai, Maharashtra 400005
  • Phone No: 022 6655 3355​
  • Founder: ​​Government of India
  • Established in: ​1 July 1964, 52 years ago
  • Key People: Mahesh Kumar Jain (Managing Director & CEO)


IDBI Bank was founded in the year 1964. The bank has been operational for 54 years now. IDBI stands for Industrial Development Bank Of India. In the year 1976, the ownership of the bank was transferred to the Government of India. In the year 1995, the total shareholding of the Government came back from 100 percent to 75 percent. In the year 2004, the bank was changed into a commercial bank. In the year 2006, the bank acquired the United Western Bank. As of 2015, the bank had about 16,555 employees, out of which 197 employees were with disabilities.

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