iBall Customer Care

​​iball Customer care number                    

Toll Free Number

Waiting Time

  • 3-4 minutes

Hours of Operation

  • ​10:00 AM - 7:00 PM (Monday-Friday)
    10:00 AM - 5:00 PM (Saturday)

Customer Service Number (Others)

Planning to buy computer peripherals for your home or office use, and therefore want to know the various models that are currently on sale for keyboards and mice, and also their prices as well? Want to know more about the specifications and the differences between varying models of iBall smartphones, so that you can make a right purchase decision? Need to replace a faulty iBall product that is under the warranty period, and thus want to know the location for the nearby service centre? Wish to know about any kind of offers or discounts on iBall products, so that you can easily take advantage of such offers? Fret not. iBall Customer Care will make sure that you get all details of any kind of on-going offers or know the location of the nearest service centre as well. The Customer Care will also help you to learn more about various models and prices of iBall smartphones, and other products as well.

How to talk to an ​iBall customer care executive?

  • First of all, you can get in touch with the Customer Care Executive by giving a phone call at the following phone numbers:
    - 1860 300 42255
    - 022 33825100
    Phone lines are open from 10 AM in the morning to 7 PM in the evening, from Monday to Friday.
    On Saturdays, the timing is between 10 AM in the morning to 5 PM in the evening.
  • Secondly, you can also get in touch with the Customer Care Executive by sending an email to one of the following email addresses:

    - For Accessories: support@iball.co.in.
    - For Tablet PC: support.slide@iball.co.in.
    - For Networking: support.baton@iball.co.in.
    - For Mobile Phones: support.mobiles@iball.co.in.
    - For CCTV Products: support.guard@iball.co.in.

About ​iBall

​Best IT World India Private Limited or commonly known as iBall is an Indian company that is engaged in the designing and the manufacturing of various kinds of technology-related products, like mice, keyboards, tablet PCs, CCTV products, smartphones, and also other products as well. The headquarters of the company is based in Mumbai, Maharashtra, India. The company mostly imports the products from various OEMs or Original Equipment Manufacturers, and thereby sell it under the iBall branding. The company first started selling mice, after which it began selling products from 27 different categories as well. The current CEO and director of the company is Sandeep Parasrampuria. The current revenue of the company is about 10 billion INR. Also, there are about 2000 employees currently working at the company.

​iball Head Office Address

  • Address: ​87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai 400 093 
  • Phone No:  022 - 30815100
  • Founder: Sandeep Parasrampuria
  • Established in: ​2001 
  • Key People: ​Sandeep Parasrampuria (Director & CEO)

iBall History

​The company, iBall, was founded in the year 2001. The company started its business by selling computer mice. As of the year 2018, the company sells laptops, tablets, routers, CCTV cameras, DVRs, gadgets, accessories, IT peripherals, etcetera. In the year 2014, the company launched a mobile phone specifically for women. The mobile phone had an emergency SOS button, which if pressed would start an alarm and alert the nearby people, and also sends text messages to five selected people. In the year 2015, the company launched its tablet PC, known as the iBall Slide, which was done in collaboration with iBall and Microsoft. In the year 2016, the company launched the most affordable laptop, in conjunction with Microsoft Windows, called the iBall Comp book. The laptop only costs around 9,999 INR.

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