Hathway Customer Care

Hathway Customer care number 

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Have your TV cable connections failed and do not know how to conatct Hathway customer care? Have you experienced difficulty installing your cable and would desire if you contacted Hathway customer care for assistance? Are you new in India and desirous to get Hathway to sort your TV cable problems but do not have the contacts? Have you sought the Hathway customer care numbers on popular search engines but the operation proved unfruitful? Are you a regular customer of Hathway but you are experiencing buffering in your internet connection? Would you like an internet connection to your home by Hathway but you do not know how to get assistance? No reason to worry because of Hathway Cable and Datacom Ltd. Customer care staff are within reach so that they can address your concerns and issues. Contacting the customer care support that is friendly and professional will result in an excellent customer experience without unnecessary hurdles.

How to talk to a Hathway ​Customer ​Care ​Executive?

There are several ways that you can use to contact the customer care executives. While the Hathway customer care executives may not have all the solutions, they will provide the means to get the solution. For instance, they may tell you to visit their offices, purchase a certain product, or provide you with the contacts of the person who will assist you. Amazingly, you can call, email, chat or post your concerns on the social media platforms.

  • The most convenient and fastest way of reaching the customer care is through calling. You may dial the toll-free number which 1800 4197 900 or a number that attracts charges that is+91-22-61693100.
  • You may also write an email to the customer care staff @ helpdesk@hathway.net. Please ensure you write a detailed description of your query or concern. The email will be replied to after a few days.
  • Finally, you can tweet your concern using the Twitter Handle @HathwayBrdband or HathwayCableTV while the Facebook Page is HathwayDigitalCableTV.

About Hathway

Hathway is a company based in Mumbai India that specializes in service provision associated with Broadband internet connections and Cable TV connections. Its operations of cable TV have spread to more than 140 cities and many towns across India while those of broadband internet reaches about 21 cities but started with the major towns like Kolkata, New Delhi, Bangalore,and Mumbai.

With the cable TV option, the subscribers are able to view over 500 channels with varying packages depending on the city one is situated. The home broadband internet connect has a speed of between 2mbps to 50mbps also depending on where you are located.

Hathway Head Office

  • Address: B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013,
  • Phone No: +91-22-66623333​
  • Founder: ​​Rajan Gupta (MD)
  • Established in: ​1959
  • Key People: Rajan Gupta (CEO)

Hathway History

​Hathway was established in 1993 by BITV Cable Networks which was acquired by Hathway Cable and Datacom Ltd. in 1999. In early 2000, it was known for providing internet connection. In fact, Hathway was cited as the first company to distribute internet using CATV network in India. In 2006, Hathway became the first company to launch digital platforms in India. Currently, it supplies HD services to many of its customers as well as set-top-boxes.

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