Firstcry Customer Care

Firstcry Customer care number                    

Toll Free Number

Waiting Time

  • 1-2 minutes

Hours of Operation

  • 9AM to 8PM IST (7 Days of Week)

Customer Service Number (Others)

Need to buy diapers for your newborn and therefore need to the availability, shipping costs and also the price of the same as well? Want to buy new clothes for your kids on their birthday, and thus want to know about any new arrivals? Planning to track the status of the order you just recently placed online, and therefore need the help of the Customer Care? Wish to give feedback on the quality of apparels and materials, and also other products being sold online on the Firstcry website? You should not worry at all. Firstcry Customer Care will make sure that you get the right information about products and also help you know about any new arrivals as well. The Customer Care will also assist you in understanding the status of your product and help you submit your honest feedback too.

How to Talk to Firstcry Customer Care Executive?

  • The first option to contact the Customer Care Executive would be to give a phone call at the following phone numbers:
    - +91 20 46608100
    - +91 20 67297800
    Phone lines are open from 9 AM in the morning to 8 PM in the evening.
  • You can also get in touch with the Customer Care by sending an email to the following email address too -

About  Firstcry 

​Firstcry is a company based in India that provides parents with the online portal to purchase products for their kids and babies. The company is Asia's first one of a kind store for kids and baby products. There are about more than 2 lac items for both kids and babies that are available on the online shopping portal. There are also about more than 2,000 brands currently being sold on the website as well. The brands include Mattel, Funskool, Pigeon, Hotwheels, Ben10, Pampers, Disney, Barbie, Fisher Price, etcetera. The primary mission of the company is to provide the best products at a low price, and also provide a great shopping experience as well. The company plans to offer the same shopping experience for a parent, as like shopping in a retail store. The headquarters of the company is based in Pune, Maharashtra, India.

Firstcry Head Office

  • Address: Firstcry, Plot No 114, Digital Age Private Limited, Rajshree Business Park, Survey No.338, Tadiwala Road, Sangamvadi, Nr. Sohrab Hall, Pune, Maharashtra 411001
  • Phone No:02046608100
  • Founder: ​Amitava Saha, Supam Maheshwari
  • Established in: ​​2010
  • Key People: Supam Maheshwari, CEO

Firstcry History

Firstcry was founded in the year 2010. The founders of the company are Supam Maheshwari and Amitava Saha. The current CEO of the company is Supam Maheshwari. The company has received total funding of $119 million up to this date. There are about more than 1000 employees currently working at the company. The company also has a channel of 150 vendors on an international level. Up to this date, the company has served more than 2 million customers. In the year 2016, the company had acquired Mahindra Retails's BabyOye company, for about 362 crore INR.

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