Faasos Customer Care

Faasos Customer care number                    

Toll Free Number

Waiting Time

  • 1-2 minutes

Hours of Operation

  • 24 Hours & days of week (24/7)

Customer Service Number (Others)

Need to order some food for dinner, but don't know the exact process, and thus need the help of the Customer Care to guide you for the first time? Ordered food online, but is taking longer than usual to deliver and therefore want the Customer Care to check on its status? Want to cancel an existing order, and get an immediate refund, and thus need the assistance of the Customer Care on this matter? Wish to complain about the quality of food being served, and want the Customer Care to take your honest feedback regarding this? You should not be worried at all. Faasos Customer Care will make sure that you know the whole process of ordering food online and making the payment, and will also help you check the status of your order. The Customer Care will also make sure that your feedback is taken seriously and also aid you in cancelling your order if you want.

How to talk to a Faasos customer care executive?

  • You can contact the Customer Care Executive by giving a phone call to the following phone number - +91 7700020020.
  • You can also get in touch with the Customer Care Executive by sending an email to the following email address - crm@faasos.com.
  •  You can contact the Customer Care Executive by sending a tweet via Twitter, on the following id - @faasos.

About Faasos

​Faasos Food Services Private Limited or commonly known as just Faasos is an Indian company, which helps in providing consumers with food-on-demand services. The company operates in all of the largest 16 cities in India. The company is based in Pune, Maharashtra, India. The service works by the customer setting up the order via the smartphone application, or the website, and the food gets delivered right at the customer's doorstep. The company is the only food business in India which is vertically integrated and does all the three essential things - distribution, ordering and also order fulfilment as well. The company accepts about 10,000 order on an everyday basis and has a growth of about 20 to 25 per cent per month.

Head Office Address

  • Address: Faasos 48 Baner Rd Vascon Paradise Society, Baner Rd, Vascon Paradise Society, Pune, Maharashtra 411045
  • Phone No: N/A
  • Founder: Jaydeep Burman, Kallol Banerjee
  • Established in: 2011 
  • Key People: Jaydeep Burman, Kallol Banerjee, Ankush Grover, Ankur Sharma, Sagar Kochhar, Raghav Joshi, Revant Bhate, Soumyadeep Burman


Faasos was founded in the year 2011. The founders of the company are Kallol Banerjee and Jaydeep Burman. The company got its first round of funding in the year 2011, of amount $5 million, from Sequoia Capital. In the year 2015, the company received two separate financings of $20 million and $30 million. In the year 2017, the company raised 41 crore INR. The mobile app was launched in the year 2014. As of the year 2015, the mobile app has been downloaded over 15,00,000 times, and the company currently serves 30,000 customers every month. It also processes about 12,000 orders every day via its mobile app. The company also takes an order via Twitter as well, which started in the year 2011.

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