Ecom Customer Care

Ecom Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Want to track a product that you ordered online, and it had been shipped via Ecom? Planning to send some products outside of India, and want to know about the charges and tariffs? Is your package stuck at the customs department, when you tried to import some products through Ecom? Your product got misplaced or lost or broken or even tampered with, and thereby want to report the same to the Customer Care? Is your waybill or tracking id not showing when you check the same online? There is nothing to worry about. Ecom Customer Care will appreciatively come to your rescue and will help you solve all your minor to significant issues in no time. The following are some of the ways in which you can connect to the Customer Care Executive of Ecom.

How to talk to a Ecom customer center care executive?

  • If you have any queries or complaints, you can reach the Ecom Customer Care Executive with the help of this phone number +91 8376 888888.
  • You can also proceed to reach the Ecom Customer Care Executive, with the help of an online form and just filling it up. The form can be found on this website address:

About Ecom

Ecom is an end-to-end logistics and shipping company based in New Delhi, India. The registered company address is at New Delhi, India, while the corporate office is located in Haryana, India. Ecom offers various types of services, from just delivering E-commerce online products, to even importing or exporting orders inside or outside of India as well. Ecom helps in the B2B or Business To Business segment, with smooth deliveries and fast cargo booking loading, booking, and shipping. Ecom also offers various types of reverse logistics services as well, which also ensures that customers will timely delivery and pickup. With the help of all the skilled professionals in the company, use of automation and technology, using the dedicated network, helps in improving the overall reliability and speed of Ecom services. Ecom has 25,000 pin code coverage, with almost 17,000 employees at work. Ecom has covered in around 2400 cities all over India, along with 2500 delivery branches too.

Ecom Head Office

  • Address: 14/12/22, Old Delhi Gurgaon Rd, D Block, Samalkha, Kapas Hera Estate, New Delhi, Delhi 110037
  • Phone No: 011 3021 2000
  • Founder: ​​T. A. Krishnan, K. Satyanarayana, Manju Dhawan, Sanjeev Saxena
  • Established in: 2012
  • Key People: Tarini Upadhyaya (CEO)

Ecom History

Ecom was registered as a company with the Registrar of Companies, Delhi, in the year 2012, August 27th. The main strength that Ecom had in its roots were - creating a secure network and reach, giving values to its partners and thereby also creating a team that is not only leadership in skills but vision as well. In 2017, Ecom won the Digital Innovation award. In 2017 again, the CEO of Ecom, T.A. Krishnan, won the Entrepreneur of the Year in Service & Business sector. Ecom also won the award for having an excellent position in the E-commerce Logistics segment, in 2017, and even the Workplace Experience Ranking, which made it one amongst the top 10 companies having more than 10,000 employees. As of 2018, it is also an excellent on-going year for Ecom, having won the Global Logistics Excellence award already.

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