Croma Customer Care

Croma Customer care number                    

Toll Free Number

Waiting Time

  •    1-2 minutes

Hours of Operation

  • 24 Hours & days of week (24/7)

Customer Service Number (Others)

  • ​N/A

​Planning to buy some electronic items for your family, and therefore, need to know about the specific models and their respective prices, and thus require the help of the Customer Care? Need to buy a laptop from the online store of Croma, and therefore need to know the approximate shipping time to your pin code? Received a faulty product, and therefore need to replace or exchange that specific product and thus require the assistance of the Customer Care? Wish to know about any current on-going offers or discounts that you can take advantage of? Want to take an electronic product on EMI payment, and thus need want to if the EMI facility is available on that particular product? Fret not. Croma Customer Care will very much aid you in knowing all the essential information about products, payment options, shipping times and also EMI facilities as well.

How to Talk to a Croma Customer Center Care Executive?

  • Firstly, you can contact the Customer Care Executive by giving a phone call at the following phone number - 7207 666 000.
    The phone support is available 24 hours a day.
  • Secondly, you can also connect with the Customer Care Executive, by sending an email to the following email address as well -

About Croma

​Tata Croma or commonly known as Croma is an Indian company which opened its retail chain of stores selling electronic goods, in various states of India. Croma was India’s first large format electronic retail chain, with many expansions which have been successful like, Croma Zip Stores and also Croma Kiosks. Croma also has its online e-commerce website for those who want to shop online, at the comfort of their homes. The retail chain has currently about 6000 products on offer, along with the choice from over 200 brands. The retail chain is also spread around 112 stores around 21 cities in the whole of India. The headquarters of the company is based in Andheri, Mumbai, Maharashtra. As of the year 2017-2018, the amount of revenue generated by the company is about more than 3,800 crore INR.

Croma Head Office

  • Address: Infiniti Retail Ltd, Unit No. 701 & 702, 7th, Kale Donia Building, Sahar Road, Koldongri, Andheri East, Mumbai, Maharashtra 400069
  • Phone No: 02267613600
  • Founder: Tata Group
  • Established in: 9 October 2006
  • Key People: CEO & MD: Avijit Mitra,CMO: Ritesh Ghosal,CFO: Pramod Dangaich,CHO: Shalini Vohra

Croma History

​Croma was founded in the year 2006. It is Infiniti Retail, which is a 100 per cent subsidiary of Tata Sons, runs the Croma retail chain of stores. In the year 2012, Infiniti Retail had acquired the whole business of Woolworths for about 35 million Australian Dollars, or simple 200 crore INR. Croma was the first of its kind retail store in India, selling various types of electronic goods, where users could very much call it as tech heaven. With the help of this retail chain, Croma's main aim was to help the customer make the best purchase decisions while buying electronic gadgets. In the year 2008, Croma launched its brand of products as well, know as the Croma product line. In the year 2018, the company opened its first premium format store, known as Gadget of Desire, where it will be introducing new and innovative types of electronic products.

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