Craftsvilla Customer Care

Craftsvilla Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Are you planning on buying lehengas and sarees from Craftsvilla, but not sure about the quality? Want to know about all the kinds of ethnic wear that is sold on Craftsvilla, and thus want the Customer Care to help you? Need to complain about the poor quality of earrings that you recently bought from Craftsvilla? Having problems in tracking your order, and therefore, want to know from the Customer Care directly? Not sure about the payment methods accepted on Craftsvilla, and thus want to sort out any queries that you have in your mind? You need not worry. The expert panel of executives from Craftsvilla Customer Care will help you with every step so that you don’t face troubles while shopping online on Craftsvilla.

How to talk to a Craftsvilla customer center care executive?

  • If you want to contact the Customer Care Executive by phone, then you can give a call at this phone number - +91 172 4579090.
  • You can also reach the Customer Care Executive with the help of Email as well, as this following Email ID -

About Craftsvilla

Craftsvilla is an online destination for buying various kinds of Indian ethnic wear. There is a vast collection of gowns, designer sarees, georgette sarees, designer lehengas, kurtas, etcetera. Numerous styles are available for purchase, and therefore will be perfect for any festive occasion. You can also buy the latest jewellery collections as well. These jewellery sets are plated with either gold or silver and are also oxidized too. Visiting the website will let you know of all the essential ethnic wear. You can also download the smartphone app as well, get numerous discounts, and get products at fantastic prices.

The company is headquartered in Mumbai, Maharashtra. The current CEO of the company is Manoj Gupta, while the COO is Monica Gupta. The Current value of the company is around $300-500 million. There are currently about 25,000 artisans working at Craftsvilla, with almost 4 million products.

Craftsvilla Head Office

  • Address: 1502 G Wing, Lotus Corporate Park, Goregaon, Mumbai, Maharashtra 400063
  • Phone No: 022-61579090
  • Founder: ​​Manoj Gupta, Monica Gupta
  • Established in: 2011
  • Key People: Manoj Gupta (CEO)


Craftsvilla was founded in the year 2011. The company got its funding from Nexus Venture Partners and Lightspeed Venture Partners in the same year. At that time only 80 employees were working for that company. By 2012, the company almost depleted its ten crore funding, and was downsized to just ten members and worked in a single room. Both in the year 2013 and 2014, the company saw a 6 percent month on month growth. In 2015, it raised another $18 million, and the same year again $34 million. The month on month growth grew to 10 percent, and almost 200 people were working in that company. In 2016, it launched an in-house female brand known as Avanya. In 2017, another brand named Anuswara was launched.

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