Club Factory Customer Care

Club Factory Customer care number                    

Contact Number (Not Toll Free)

Waiting Time

  •    2-3 minutes

Hours of Operation

  •  9:00 AM to 9:00 PM (7 days)

Customer Service Number (Others)

  •  N/A

​Planning to buy some apparels for your family, and therefore need to know the various kinds of payment options accepted on the online website? Want to know about the shipping times to your area and also the return policies as well, and thus need the help of the Customer Care in this matter? Need to know if there are any on-going offers or discounts that you can take advantage of? Placed an order on the online store and therefore need to track the order? Bought a pair of shoes but want to apply for a replacement because of some quality issues? You should not worry at all. Club Factory Customer Care will very much aid you in letting you know of the various payment options, along with shipping times and return policies as well. The Customer Care will also help you in letting you know of any offers, help you track your order and also aid you in applying for a product replacement.

How to Talk to a Club Factory Customer Center Care Executive?

  • If you want to reach the Customer Care Executive via phone, you can do so by giving a phone call to the following phone number - 0120 6230700.

About Club Factory

Club Factory is a company based in China, which mainly deals with beauty, fashion and lifestyle products. These products are sold on the company's e-commerce online website. The headquarters of the company is based in Hangzhou, Zhejiang, China. The main markets of Club Factory have been settled in the Middle East, Europe, United States, Southeast Asia, and India. India has currently become the largest market for the company, which accounts for almost 40 million users. This number is out of the company's total user base of 70 million. Indian users have been termed as discount hunters by The Times Of India newspaper, because of the attraction towards Club Factory's low prices.

Club Factory Head Office

  • Address: QANDIES LIMITED Address: 2.27 Romer House Lewisham High Street, London, England, SE13 6EE
  • Phone No: N/A
  • Founder: Aaron Jialun Li, Vincent Lou
  • Established in: 7 July 2014
  • Key People: Vincent Lou (Founder and CEO)

Club Factory History

Club Factory was founded in the year 2014. The company has been operational for more than four years now. The owner of the company is Jiayun Data Technology. The founders of the company are Vincent Lou and Aaron Jialun Li. Both of the founders were the graduates of the Standford University in California. It has been reported that the company uses various kinds of algorithms and also knowledge graphs in order to help itself compare prices from many manufacturers. In the year 2018, the company has raised $100 million in funding. In the same year also, the company hired Bollywood actors, Ranveer Singh and Manushi Chillar as the brand ambassadors of the company in India.

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