Citrus Customer Care

Citrus Customer care number

Contact Number (Not Toll Free)

Waiting Time

  •    2-3 minutes

Hours of Operation

  • 10:00 AM to 6:00 PM

Customer Service Number (Others)

  • 0124 662 4801

Planning to send payments to your beloved friend on his birthday, as a gift and thus need to know about the process of sending money as well? Need to know about any kind of referral offers currently on-going so that you can refer the service to your friends as well? Want to recharge your mobile phone balance and therefore want to know about the recharge offers as well? Wish to complain about your failed transaction, so that you can get your money refunded? Worry not. Citrus Customer Care will make sure that you have a very smooth experience while using the payments app and will assist you if you encounter any problems in the future.

How to Talk to a Citrus Customer Care Executive?


About Citrus

Citrus is an Indian payments service, that uses the UPI or United Payments Interface to send or receive payments via the Citrus smartphone application. The application functions by doing direct transfers of the fund, from one bank account to another, with the help of a virtual payment address, which is unique to every user. The current user base of the service is more than 800 million. Citrus is controlled by its parent company, known as PayU Money. The current CEO of PayU is Laurent Le Moal. The company currently has its services in almost 17 countries worldwide.

Citrus Head Office

  • Address: PayU Payments Private Limited, 9th Floor, Bestech Business Tower, Sohna Road, Sector 48, Gurugram - 122004, Haryana, India
  • Phone No: ​0124 662 4801
  • Founder: Jitendra Gupta
  • Established in: 2011
  • Key People: Satyen Kothari

Citrus History

Citrus Pay was founded in the year 2011. The founder of the company is Jitendra Gupta. The company has currently launched its smartphone applications on the Android and iOS platform. The headquarters of the company is based in Mumbai, Maharashtra, India. In the year 2016, the company was acquired by PayU, and therefore currently acting as a subsidiary of PayU Payments Private Limited

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