Cellone Customer Care

Cellone Customer care number                    

Toll Free Number

Waiting Time

  • 3-5 Minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

​Want to know about the roaming plans for your telephone connection, because you are traveling to another state? Not exactly pleased with the quality of telephone connection being offered to you, and thus plan to close down your connection? Need to move from a postpaid plan to a prepaid plan, but don’t know where to start? Not sure of the on-going mobile talk time and tariff offers, and thus want to know about any special offers for your mobile number? Planning to port your Cell One number to another operator, but don’t know how to do it? Wanted to know the status of the complaint, that you had filed a week ago, and didn’t receive any response there-in? Cellone Custo​mer Care will help you resolve all your queries and problems without any such issues, and will help you to continue your telephone connection in the best way possible. Therefore, without wasting much time, let us jump on to how you can contact the Cellone Customer Care Executive.

How to ​Talk to an Cellone ​Customer ​Care ​Executive?

  • If you want to reach the Customer Care Executive by phone, then you can proceed to call the Toll Free number 1503 from your Cell One phone. This number is for GSM phones, and if you have a CDMA phone, you can reach at 1502.
  • If you do not have a Cell One phone at hand, then you can call the other Toll Free number 1800 180 1503, from any other mobile phone. The Toll-Free number will be 1800 180 1502 if calling from a CDMA phone.
  • If you want to write or file a complaint, then you can Email the same at cmdcomplaints@bsnl.co.in. You can also register a complaint at this number 198 when calling from your Cellone phone.
  • You can also plan to log into BSNL’s Customer Care Portal as well, at this address: https://portal2.bsnl.in/myportal/authorize.do.

About Cellone

​Cellone, which is currently known as BSNL Mobile, helps to provide cellular connectivity via mobile phones to its customers. It offers not only just GSM and CDMA service, but also provides 2G, 3G, and even LTE data services as well, all over India. Apart from that, it also offers various other value other services as well, in all of its 22 telecom circles that possess around the Indian states. BSNL plans to provide low cost, affordable, yet innovative technology and efficient communication to its subscribers.

Cellone Head Office

  • Address: Bharat Sanchar bhawan
    Opp Janpath Hotel, Bhawan Harish Chand Mathur Lane, Connaught Place, New Delhi,
    Delhi 110001
  • Phone No: 1800-180-1502 / 1800 180 1503
  • Founder: ​​Governmen of India
  • Established in: 15 September 2000 
  • Key People: Anupam Shrivastava (Chairman & MD)

Cellone History

​Now renamed as BSNL Mobile, was formerly known as Cell One. It is a subsidiary of the public sector enterprise, BSNL. The mobile phone and telecommunications service was headquartered in New Delhi -  the capital state of India. Cell One was launched as a GSM and CDMA service to its customers, in the year 2002. It had offered both postpaid and prepaid services back in the day. After gaining much momentum, and gathering a vast subscriber base, it was renamed to BSNL Mobile in 2007.

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