BSNL Customer Care

BSNL Customer care number                    

Toll Free Number

Waiting Time

  • 3-5 Minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Are you new to BSNL and are stuck such that you are unable to get the optimum services that you would like? Or is mobile recharge becoming problematic? Is your internet connection a challenge and you have tried various ways only to hit a rock? Is the quality of your phone call poor and are unsure you can solve the dilemma? Be glad because BSNL Customer care support is at your disposal to ensure that similar concerns are addressed on time and you enjoy efficient and high-quality services. The amazing thing is that the BSNL customer care executives can be reached in various ways to ensure the preferences of all the customers are taken care of. For example, you may opt to use social media, a phone, chat or send an email to customer care support.

How to Talk to an BSNL Customer Care Executive?

  • You can use the Twitter handle @BSNLCorporate to ask your questions or air your concerns. The customer care executives will reply to you either by telling you what procedures to follow, direct you to another staff, or even solve the problem for you. 
  • Another way that is accessible to all is through calling 1800-345-1500. Just dial this BSNL customer care number and their executive will be waiting to address your concerns. Sometimes they may ask several questions to ensure they understand your query and can offer excellent.
  • Alternatively, you may email BSNL through email address and the customer care support team will get back to you within a few days. Only, ensure that your problem is properly presented and is clear.

About BSNL

Bharat Sanchar Nigam Limited (BSNL) is a corporation within the telecommunications industry that has its headquarters in New Delhi, India. It is a state-owned and offers network management and telecom services from Central Government Department of Telecom operations and telecom services. BSNL has the largest market share of broadband management and fixed telephony as it comprises 60% of the total market share. As of 2015, BSNL has a clientele base of about 93.29 million across India. BSNL has been competing with the increased number of private telecom companies that are dominating the industry. Despite the competition, BSNL has remained a preferred service provider for many. Being the oldest telecom industry, it has its customers everywhere in India but in Mumbai and New Delhi such services are managed by MTNL.

BSNL Head Office

  • Address: Bharat Sanchar bhawan
    Opp Janpath Hotel, Bhawan Harish Chand Mathur Lane, Connaught Place, New Delhi,
    Delhi 110001
  • Phone No: 1800-180-1502 / 1800 180 1503
  • Founder: ​​Governmen of India
  • Established in: 15 September 2000 
  • Key People: Anupam Shrivastava (Chairman & MD)

BSNL History

BSNL was established in 1855 to provide telegraph services. This service came to a halt in 2010 and upgraded to an internet-based messaging system. With technology, BSNL had to change to remain relevant in the market by offering a number of customer-focused services. 

BSNL started its GSM service and broadband management in September 2000. It offers all telecom services that include P2P, MPLS, Internet-leased lines, landline services using optical fiber network and extensive use of the CDMA technology, fixed line services and also internet connections.

Currently, BSNL is among the best providers of home-based internet connections across India. Its broadband service for homes goes as high as 100mbps which is BSNL fastest internet network option.

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