BESCOM Customer Care

BESCOM Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Care Numbers (Others)

​Experiencing frequent power cuts in your area, and thus want to complain to the Customer Care of BESCOM? Want to get a new electricity connection in your new house, and therefore want to set an appointment and also know about the various terms and conditions? Did you receive your electricity bill with an extraordinary amount of charges, and thus want to inquire for the same from the Customer Care? Want to cut or close down your electricity connection and get back your security deposit? Don't fret. The exceptional BESCOM, Customer Care staff, will instantly help you out in these times of need. So that, you will get satisfaction in using the electricity services from BESCOM.

How to ​Talk to a BESCOM ​Customer ​Care executive?

1) Firstly, you can reach the Customer Care Executive by calling at the 24x7 helpline number - 1912. There are about 120 Customer Care Executives, including 12 leaders and four team managers.

2) You can also send an SMS to the Customer Care Executive 24x7, with the help of this number 9243150000. You can also send an SMS at 58888 too.

3) You can also reach the Customer Care Executive by calling at BESCOM Corporate Office, at the following phone number - 080 22873333.

4) There is an option to send an Email to the Customer Care Executive at the following Email ID -


​BESCOM or Bangalore Electricity Supply Company Limited is the leading power distributor in almost eight districts of Karnataka. This includes both rural and urban areas of Bangalore, Kolar, Tumkur, Ramanagara, Davanagere, Chitradurga, and Chikkaballapura. BESCOM covers almost about an area of 41,092 sq. Km. It also serves a population of 207 lacs. BESCOM has four operating zones, namely - Bangalore Rural Area Zone, Chitradurga Zone, Bangalore Metropolitan Area Zone (South) and finally Bangalore Metropolitan Area Zone (North). It has a total of 9 circles, 32 set of divisions, around 136 sub-divisions and almost 510 section offices as well.

BESCOM Head Office

  • Address: Cubbon Park Road, Near-Vidhana Soudha, K R Circle, Nunegundlapalli, Ambedkar Veedhi, Bengaluru, Karnataka 560001
  • Phone No: 080 2235 4929
  • Founder: ​​Karnataka Government
  • Established in: 1 August 1999; 18 years ago
  • Key People: D. K. Shivakumar, Chairman

BESCOM History

​There was a massive reform in the Karnataka power sector in the year 1999. That year, the Karnataka Electricity Board or KEB was dissolved. In its place, Karnataka Power Transmission Corporation Limited or KPTCL was developed. In that same year, the Karnataka Electricity Regulatory Commission or KERC was introduced. Then in June 2002, the whole reform process continued, by changing the distribution and transmission channels managed by KPTCL. Four new companies were formed to control the distribution channels. Moreover, then, finally, BESCOM was born, and it took over the responsibilities from KPTCL, and started delivering electricity in 8 districts and started all their operations from 1st June 2002.

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