APSRTC Customer Care

APSRTC Customer care number                    

Toll Free Number

Waiting Time

  • 2-4 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

  • N/A

Planning to reserve bus tickets for your next journey, but not sure how to do it? There are various types of buses available, including air-conditioned and non-air-conditioned ones - but which one will serve will purpose more? Need a ticket urgently, but the reservation servers are down? Applied for reservation, and you paid the money online, but the reservation is still not being shown on the reservation phone app? Want to cancel a ticket reservation and get your money refunded, but don't know how to do so? Apsrtc Customer Care will make sure that your inconvenience gets solved in the right manner, and you will always have peace of mind when you use the service for the next time again. So, without much wasting time, let’s see how can you reach out to the Apsrtc Customer Care Executive.

How To Talk to APSRTC Customer Care Executive?

  • If you have any queries related to E-ticketing or refunding of tickets that you have already reserved, then you can send an Email at this address: online.support@apsrtconline.in.
  • If you have any other queries, apart from the types that are listed above, then you can send them an Email at the following address: customercare@apsrtconline.in. You can also reach them via phone, on this phone number 0866 2570005.


APSRTC stands for Andhra Pradesh State Road Transport Corporation. They help in providing the best possible services to the passenger, regarding Bus Transport Services. They offer various types of transport services by bus, including Economy class, AC Sleeper class, AC Semi-sleeper class, Non-AC class and finally Luxury AC class. APSRTC provides reservation facility for all of their 3,294 different types of services they currently offer. Almost 1.33 lac number of seats are being proposed for current or advance reservation facility for the passengers, every day. These bus services are being improved on a daily basis, to enhance the experience of the passengers. The bus services are being provided mostly around Andhra Pradesh, and the surrounding states as well, including Telangana, Chennai, Vellore, etcetera. The total amount of revenue that is being generated is 51 billion Indian Rupees. The employee count is 55,628.

APSRTC Head Office Address

  • Address: RTC HOUSE, 1st Floor NTR administration Block, Pandit Nehru Bus Station in Vijayawada-520013
  • phone
    Phone No:  08662524231 
  • Founder: Andhra Pradesh State Road Transport Corporation
  • Established in: January 11, 1958 
  • Key People: Kinjarapu Atchannaidu (Transport Minister, Govt. of Andhra Pradesh)                                                                      Nimmagadda Surendra Babu(I.P.S.) (Vice-Chairman and MD) 

Andhra Pradesh State Road Transport Corporation History

APSRTC started its operations in the year 1958, on January 11. The service has been operational for over 60 years now. Its headquarters are located in Vijayawada, Andhra Pradesh. However, after Telangana was separated from Andhra Pradesh, from June 2015, it only started to mainly operate in the Andhra Pradesh region, with the surrounding states as well. In 1999, October 31st, APSRTC recorded the largest bus fleet in the world and was entered into the Guinness Book Of World Records. APSRTC was also responsible first for introducing computerization of various bus depots. As of today, in 2018, all 126 bus depots have been computerized. APSRTC also obtained the best Road Safety Record for 2012-13 as well.

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