Airtel Customer Care

Airtel Customer care number                    

Toll Free Number

Waiting Time

  • 2-3 minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Are you having a challenging time in the Airtel international roaming service for a while now? Are you outside India and you would like to call Airtel but you are unsure how you can do that? Are you in doubt regarding the quality of service you received at an Airtel outlet and you would like to forward your complaints and grievances? Have you experienced an attempted fraud on your Airtel mobile money and would like to report that? Or are you new to Airtel and would like some assistance on how to navigate? Have you tried seeking assistance on the popular search engines but you were not assisted? Take a breather because Airtel customer care support team is accessible from wherever you are and can forward your questions, concerns, or complaints fast and conveniently.

How to talk to an Airtel customer care executive?

  • There are three Airtel customer care numbers to contact their support team depending on your concern. If you have a question, just dial 121, if you have a complaint, call 198 and if you want a mobile number for help or complaint, just dial 18001031111. Exercise some patient since the agent may be on another call and you would be forced to wait. 
  • Alternatively, you may compose an email and send to either of following email addresses or Briefly explain yourself and ensure you provide all necessary details.
  • You can also reach the customer care through the live chat @icustomer care on the official website. In the chat, you may be asked a few questions to allow the customer support staff to understand your concerns.
  • Finally, for the social media individual, you can reach the customer care executives @AirtelIndia.

About Airtel

Airtel is an Indian-based telecommunication company whose headquarter is in New Delhi, India. It is operational in about 20 countries in Africa and South Asia. Depending on the country of operation, Airtel provides LTE, 3G, 4G, GSM, VoLTE, voice services and fixed line broadband services. Airtel is regarded as the largest mobile network operator in India and globally the third one since it has about 429 subscribers situated in various parts of the world. Airtel’s success can be attributed to outsourcing business strategy for most of its operations except finance, sales, and marketing. Through outsourcing, the company has been able to concentrate on the core activities that are in line with its mission and vision.

Head Office Address

  • Address: Bharti Crescent, 1, Nelson Mandela Road, New Delhi, India 
  • Founder: Sunil Bharti Mittal
  • Established in: 7 July 1995 
  • Key People: Gopal Vittal (MD & CEO) 


Airtel started its operations as a mobile phone network in 1992 following various work and effort by its founder Sunil Mittal. Before he would receive the license to operate, it was demanded that he should have experience in telecom industries. That is when Sunil struck a deal with Vivendi, French telecom company, to get the company license. In New Delhi, the company launched its operations in 1994. Over time, Airtel has acquired many telecom companies to grow its business like Skycell in 2001 and Hexacon in 2005 among others. 

A major milestone was the launch of VoLTE technology occurred in about 8 major towns in India and its completion is scheduled to be in August 2018.

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