AirAsia Customer Care

AirAsia Customer care number                    

Toll Free Number

Waiting Time

  • 3-5 Minutes

Hours of Operation

  • 24 Hours 7 Days of Week (24/7)

Customer Service Number (Others)

Need to book tickets for a holiday vacation, and therefore want to know the availability and fares as well? Want to reschedule your current flight ticket to another time, and therefore need the help of the Customer Care? Booked a ticket online but due to some reasons want to cancel your ticket and want to get a refund? Wish to know more about the taxes and the costs of carrying baggage, and want the Customer Care to let you know of the same? Lost your baggage while traveling, and therefore want the Customer Care to accept your request for recovering the lost luggage? There is nothing to be worried about. AirAsia Customer Care will make sure that you get the right kind of support for any of your questions, be it regarding buying new tickets, rescheduling or canceling. The Customer Care will also assist you in letting you know of the various charges and will cooperate with you to find your lost luggage.

How to ​Talk to an AirAsia customer care executive?

  • First of all, you can get in touch with the Customer Care Executive by giving a phone call at the following phone numbers:
    - +91 80 4666 2222.
    - +91 80 6766 2222.
    Phone lines are open from Monday to Sunday and are open 24x7.
  • You can also proceed to send an email to the Customer Care Executive at the give website address -
  • You can also contact the Customer Care Executive by sending a tweet via Twitter on the following ID - @AirAsiaSupport.

About AirAsia

​Air Asia Berhad or commonly known as AirAsia, is an airlines company focused on providing customers services at low cost. The company is based in Malaysia, and the headquarters of the company is in Kuala Lumpur, Malaysia. In terms of overall fleet size and the number of destinations it covers, AirAsia Group is by far the largest airlines company in Malaysia. The company has its presence in 25 countries, over 165 destinations. The central hub of the company is the Kuala Lumpur International Airport. There are two services from the company - the normal AirAsia manages the shorter duration flights, while the AirAsia X manages the long duration flights. The revenue generated by the company, as of the year 2016, is $1.12 billion. Also, there are more than 17,000 employees currently working at the company. The current fleet size of the company is 89 airplanes.

AirAsia Head Office

  • Address: No.54, 1st Floor, Monarch Plaza, Opposite Niligiris Super Market, Brigade Road, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001
  • Phone No: 080 4113 6871
  • Founder: ​​S. Ramadorai (Chairman)
  • Established in: 28 March 2013; 5 years ago
  • Key People: ​Amar Abrol (CEO)

AirAsia History

​AirAsia was founded in the year 1993. The company started its operations in the year 1996. It is operational for more than 24 years now. The parent company is Tune Group. The company has been named consistently for the past ten years to be Asia's most extensive and No. 1 low-cost airlines. Due to this reason, in the year 2007, the company also received recognition from The New York Times. The average utilization rate of the company is 13 hours a day. The company has also been a previous sponsor of the popular football club, Manchester United.

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