ACT Customer Care
ACT Customer care number
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Are you experiencing internet connection problems? Are you new to ACT Fibernet and would like to know the navigation process? Have you searched for the numbers of Acts customer care in the common search engines to no avail? Have you experienced hitched following the installation of Acts internet and are wondering how to solve your problem? Or do you have any queries and concerns that you would like Acts to respond to? Have you purchased products from Act and would like to give your feedback or complaint regarding the quality of services and your customer experience? Relax because your search has come to an end. ACT customer care numbers are within your reach. Amazingly, you can also reach the customer care through email, live chat, or social media platforms like Facebook or Twitter. | |
How to Talk to an ACT Customer Care Executive?
- Since most people prefer phone calls, ACT Fibernet has two different contacts that you can use depending on your query. For new customers, please call 080 4284 0099 and for the existing customers just dial 0804284 0000. For these two contacts, charges apply but if you would like a toll-free number, you may use 18001022836 although you may be forced to wait on the queue. Nonetheless, express yourself as candidly as you can. Something to note is that the numbers are reachable from 7.30 am. to 11.30pm. Monday, through Friday.
- Alternatively, you may forward your concerns to helpdesk.blr@actcorp.in. Make sure your email is descriptive enough to allow the customer care executives to understand your concerns well to respond accordingly. Also, you can only get a response between 7.30am. to 11.30pm. After that, you may have to wait for the next working day.
- For Twitter enthusiasts, you can reach the customer care executives @ACT_Fibernet and Facebook @ ACT Fibernet. Ensure you go straight to the issue at hand.
About ACT
ACT is a short form that means Atria Convergence Technologies Limited. The headquarters are situated in Bengaluru Karnataka in India. It is a telecommunication company that thrives in offering fiber to home internet connection services to its customers located in the various parts of India. ACT’s major customers are situated in New Delhi, Andhra Pradesh, Telangana, and Karnataka. In terms of subscribers, it has over 1.22 million and was ranked the third telecommunication company to provide wired broadband services in India as of June 2017.
ACT Head Office
History
Atria Convergence Technologies (ACT) Limited was established in 2000 by Raju Sunder in Bengaluru. However, by 2008, India Value Fund Advisors (IVFA) acquired a larger share of the company’s equity. One year later ACT Fibernet acquired Beam Telecom Pvt Ltd. to offer broadband services under the Brand name Beam Fiber. By July 2014, ACT had 80% of the equity of Beam Fiber resulting in a joint venture that would be called ACT Fibernet. In 2015, following the merger, ACT Fibernet expressed the plan of delivering internet to homes upto a speed of 100mb/s. In 2017, ACT launched the 1GB/s wired broadband speed making it the first one of its kind in India.
