1mg Customer Care

1mg Customer care number                    

Toll Free Number

Waiting Time

  •    1-2 minutes

Hours of Operation

  •  8 AM - 8 PM (Monday-Saturday)
    8 AM - 5 PM (Sunday)

Customer Service Number (Others)

  •  N/A

​Need to buy some medicines online, but not sure of the methods of payment accepted and also the quality of medicines being delivered, and thus require the help of the Customer Care in this matter? Want to know more about the various products being sold online on the 1mg website, including fitness supplements and also Ayurveda? Wish to track the order you placed two days before, so that you may know its status and anticipate its delivery? Planning to do some tests online with the help of home services, and thus want the Customer Care to explain you the whole process about how it works? It's nothing to get worried about. 1mg Customer Care will definitely help you out in knowing the various modes of accepted payment including the quality of medicines, will help you track your package online, let you know of all other types of products that are available and also aid you in doing tests online as well.

How to Talk to a 1mg Customer Center Care Executive?

  • First of all, you can contact the Customer Care Executive, by giving a phone call at the following phone number - 0124 4166666.
    The phone lines are open from 8 AM in the morning to 8 PM in the evening, from Monday to Friday. On Sundays, the phone lines are open from 8 AM in the morning to 5 PM in the evening.
  • You can also get in touch with the Customer Care Executive by sending an email to one of the following email addresses:
    - order@1mg.com
    - care@1mg.com
  • You can also connect with the Customer Care by filling up the following form at the following website - https://www.1mg.com/contactUs.

About 1mg

1mg Technologies Private Limited or commonly known as 1mg is an Indian online e-commerce based website, that deals in various types of medicines, fitness supplements, Ayurveda products, etcetera. and also helps in performing various medical tests as well. The company delivers around multiple cities in India, including Delhi NCR, Bhopal, Ahmedabad, Kolkata, Bengaluru, Hyderabad, and many other states in India as well. The headquarters of the company is based in New Delhi, Delhi, India. The current CEO of the company is Prashant Tandon. One can also consult with specialised doctors as well, by booking appoints and avail the services.

1mg Head Office

  • Address: 1mg Technologies Private Limited, 1st Floor, Motorola Building, MG Road,, Sector 14, Gurugram, Haryana 122001
  • Phone No: N/A
  • Founder: Prashant Tandon,Gaurav Agarwal,Vikas Chauhan
  • Established in: 2012
  • Key People: Prashant Tandon,Gaurav Agarwal,Vikas Chauhan

1mg History

​1mg was founded in the year 2015. The founders of the company were Prashant Tandon, Sameer Maheshwari, Gaurav Agarwal, and Vikas Chauhan. In the year 2018, the company appointed Avijit Shashtri as the HR or Human Resource Head. The company uses LegitScript for monitoring all the online services provided by 1mg. The company is currently trusted more than 10 million customers. The company has also received various funds through numerous investors, like Kae Capital, Sequoia, Maverick Ventures, HBM Partners and Omidyar Network. The company have won numerous awards, most notably the m-Billionth Award for m-Health in the South Asia region. The company is also recognised by the Ministry of Health and Family Welfare, operated by the Government of India.

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